This card documents the contact information for the payment processors that integrate with Tripleseat (i.e. Stripe, Fiserv, and Square). If you have questions about your payout schedule with them, would like to know more about a charging error on a payment, or have general questions about your account with them, please feel free to reach out to them using the information below.
Stripe Support
Email: support-priority@stripe.com
Website for chat and phone: https://stripe.com/blog/phone-and-chat-support
As a best practice, Stripe users needing assistance should navigate to support.stripe.com and sign in before contacting Support. This will pre-authenticate your outreach so that their Support team can confirm you are an account holder with them.
Fiserv:
U.S. Support:
Phone: 877-948-9733
Ticket System: Login to cardpointe.com and create a ticket in the support section.
Website: https://cardconnect.com/
Support Website: https://support.cardconnect.com
Email: merchantsolutions@cardconnect.com
Canada Support:
Phone: 855-812-5191
Square
Phone: 1 (855) 700-6000 x1
Website: https://squareup.com/help/us/en
Email: help@squareup.com