The Customer Admin is the highest level user role available in Tripleseat. Someone with this designation for your group can configure an integration between Tripleseat and a payment processor. That third-party business will allow your event guests in Tripleseat to authorize their credit card or bank information via the guest portal and pay online. This article HERE goes into greater depth about what a processor does should you be curious.
To enable the integration, a Customer Admin should:
- Go to Settings> Online Payments. Select a processor.
- Follow the instructions and create an account/sign into that other software.
- When the flow redirects you to Tripleseat, your location will be connected to that processor.
If you are not already a Stripe, Square (U.S. Only), or Fiserv customer when configuring the integration, be sure to write down the email and password you create for that other software. Should you wish to sign into that third-party platform to view payout info or make adjustments to your bank account on file with them down the road, you will need this information to sign in with them.
Pro Tip: Want to run a report with details about all online payments in a given month? This article here explains how.