On every event in Tripleseat, you have the option to include Setup and Teardown times. These will allow you to add a time buffer before and after your event for when your team needs to be setting up or breaking down, and other folks on your team will not be able to book an on-premise room from the Setup time start to the Teardown time end.
This article will explain how to set up default Setup and Teardown times in case your business always always requires those on your events.
To use this feature, you must first have the On-Premise and Full-Service Catering event styles enabled. You can see if your location has event styles enabled by going to Settings > Locations > Edit Details. If you see a button that says “Enable Event Styles” in the Event Style section, they are not yet enabled for your location. You can learn more about event styles here, What are Event Styles?
Once you have Event Styles enabled, follow the steps to set up default Setup and Teardown times:
- Go to Settings > Locations > Edit Details.
- Scroll down to the Event Style section.
- Check off the On-Premise and/or Full-Service Catering event styles.
- You will see two fields to the right of those styles named Default Setup Time and Default Teardown Time.
- Fill out the fields for Setup and Teardown times.
- Click Update.
Once saved, the defaults will only appear for newly created events moving forward. Any past or previously created events will not be affected unless a user edits an existing event and changes the event style.
Follow these steps to populate the default Setup & Teardown Times on an event:
- Click the New Event button > Location selection > Event Style selection.
- Choose On-Premise or Full-Service Catering.
- Add a Start Time and End Time > choose “Add Setup / Teardown Time.”
- Times will display the default intervals.