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Clearing Cookies and Cache or Trying another Browser

Kevin Zink
Updated

If you're experiencing browser issues, you may want to try our recommended browsers for Tripleseat use: Firefox or Chrome. You can also clear your cookies and cache on your browser to see if that resolves the issue you're experiencing:
 

For Chrome:

  1. Open Google Chrome
  2. Click the three dots on the top right-hand corner of your screen.
  3. Click "Settings."
  4. Click "Privacy and Security" on the left.
  5. Click "Third-party cookies."
  6. Click "See all site data and permissions."
  7. Search for Tripleseat and click "Remove All."

For Firefox:

  1. Open Firefox
  2. Click the three lines on the top right-hand corner > click "preferences."
  3. Click "Privacy & Security" on the left-hand side.
  4. Under "cookies & site data" click "manage data."
  5. Search for Tripleseat > click "remove all shown."

For Safari:

  1. Open Safari
  2. Click the safari button on the top left-hand side of your screen > select "preferences."
  3. Click the button that says "privacy."
  4. In Cookies & Website Data, click "Manage Website Data."
  5. Search for "Tripleseat" > click "Remove All."

For Edge:

Please watch this helpful video on how to clear your cookies and cache for one specific site https://www.youtube.com/watch?v=ZXw8Culo_a4