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Item Groups vs. Option Groups

Jessica Sanders
Updated

When creating or editing menu items or packages, you’ll have the option to add Item Groups and Option Groups. Both are useful tools for organizing your menus and customizing the guest experience in TripleseatDirect.

Item Groups

Item Groups act as categories within a package, such as Appetizers, Entrées, or Desserts.

Once an Item Group is created, you’ll need to add individual menu items within that group. These are the options guests will see and select from on the Direct Book form.

How to create an Item Group:

  1. Go to Settings > Menus > Packages.
  2. Create a new package or click into an existing package.
  3. Select the Item Groups tab.
  4. Click + Item Group.
  5. On the pop-up screen, you can:
    1. Enter a name for the group
    2. Set a minimum and maximum selection
    3. Examples:
      1. Require guests to choose one entrée → set minimum = 1, maximum = 1
      2. Allow guests to choose up to two appetizers → set minimum = 1, maximum = 2
    4. Click Save.
  6. Once the Item Group is created, click Add Item to add menu items to that group.
  7. You can continue adding multiple items and additional Item Groups as needed. These will appear grouped on your TripleseatDirect form.

Option Groups

Option Groups allow guests to customize individual menu items by selecting from predefined options (such as protein choices, sauces, or add-ons).

How to create a Option Group (legacy setup):

  1. Go to Settings > Menus > Packages
  2. Add or select an item within a package
  3. Click the Option Groups tab
  4. Click + New Option Group
    1. Enter a name for the option group
    2. Set minimum and maximum selections
    3. Then click Add Option to add options within that group.
    4. When guests select that item on a TripleseatDirect form, they’ll be prompted to choose from those modifier options.

To add or edit Options:

  1. Go to Settings > Menus > Items.
  2. Select the item you’d like to update.
  3. Add or edit Options directly on that item.

You can also manage reusable options under:

  1. Settings > Menus > Options.

Note: If you’ve upgraded to the newest menu experience (you’ll see an Options tab alongside Menu, Packages, and Items), option setup has changed slightly:

  • Options are now added directly to items, not at the package level
  • You can reuse existing items and options, making setup more efficient