Exporting your credit card transaction data is a simple process. Follow the steps below to access and download your data:
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Click the Event icon located in the upper left corner of your screen.
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Under the Event Data section, select Exports from the menu.
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Scroll down to the Credit Card Transactions heading.
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Click Export to download the transaction data.
Exports may take more or less time depending on the amount of data requested. You will be emailed the export upon completion, and all exports will be available as a link in the Exports menu for 24 hours.
If new exports of the same type are generated, the old export link will be overwritten, and the link in the email will no longer function.
The information included in the export:
- The exact date and time of the transaction
- Transaction type
- Currency
- Subtotal, tax, and total
- Whether the transaction was successful or not
- Order ID and number
- Attendee and invoice ID
- Full name and email address
- Ticket name, number of tickets purchased, and cost of ticket