If you are experiencing delays with Floor Plans, here are some tips to enhance your device's performance.
Expected Loading Times
- 2D or 3D Event Loading: Loading your 3D room can take between 10 to 60 seconds, depending on your venue and the number of items on your Vision Board.
- First-Time Loading: Allow up to 60 seconds when loading a room for the first time.
- Important Reminder: Avoid clicking away from the loading screen, which will pause the loading process.
Additional Troubleshooting Steps
- Optimal Browser: Use Google Chrome for the best performance with Floor Plans.
- Close Extra Tabs: Shut down any unnecessary tabs in your browser.
- Close Heavy Programs: Exit other resource-intensive programs like Photoshop or PowerPoint.
- Power Settings: Plug your computer into "Best Performance" mode instead of "Power Saver."
- Clear Cache and Cookies: Regularly clear your browser's cache and cookies to improve speed.
Still having trouble?
Email us at support@tripleseat.com.